Movinga

Discussed several times due to negative experiences during the last move, also with Movinga: We wanted a 12t truck and 4 (!) movers. This was also promised after consultation with the dispatcher. What finally happened? A Polish van, 2.8t. 3 men, one of them drunk. Communication is almost impossible due to a lack of language skills. So not a move in one go as planned and promised, but 2 trips. And only because we transported almost a third of the originally specified amount of furniture ourselves with a car and trailer and my wife had to replace the fourth husband at the point of departure! Movinga's so-called service was actually reachable after several attempts and promised a call back within an hour, which we are still waiting for today, 4 days later! But the bill came immediately. NEVER AGAIN MOVINGA!!!

Move size: 1 Bedroom Home Service cost: €1684

Don't be dazzled by the friendly and good first impression!
We decided on Movinga because we had relatively little lead time for the move and Movinga was the only company able to guarantee us the preferred move date.

We had a queasy feeling in advance, which unfortunately more than proved true during the move.

The subcontractor commissioned by Movings was a GbR I.G., a pseudo company. A group of 6 Romanians who were very friendly but unfortunately completely unqualified and inexperienced. Instead of a large moving van (as promised), the troop arrived on time with a 3.5-ton truck and 4 Fiat Ducato delivery vans, discarded Postbuses. The furniture was not dismantled, as agreed, but loaded directly. And then they were surprised that there wasn't enough space in the end. So everything was squeezed in and stacked under the roof. I saved at least one old heirloom, an antique mirror, packed it up myself to the amazement of the crew and handed it over to the chief of the troop, with the stipulation that at least this item should be treated with the utmost care. It was then transported in the driver's cab and unfortunately the passenger door was slammed open so that the (newly renovated) stucco strip simply broke off. During unloading, this was attempted to be covered up by simply unloading the mirror and placing it in the bedroom. If I hadn't checked, I would never have been able to assert anything.

The complaint management at Movinga is non-existent to catastrophic. At first I didn't hear anything for 2 months and then only the request to present all possible receipts and purchase invoices. If you have antique furniture, you have to have it assessed by your home insurance company - an immense effort.

Please save yourself the trouble we had. And don't let the good reviews fool you. There are also German companies that only charge slightly more, which saves you a lot of trouble.

Service cost: €3055

A cabinet was to be created from Cuxhaven to Berlin. I found out about Movinga by chance and was pleasantly surprised since the first contact. This statement relates to the professionalism, the unbeatable price, the advice from the staff and of course the high quality of the actual removal service. The appointments were agreed in good time in advance.
spoke and then followed relatively precisely. Loading and unloading took place in a "rush", so very satisfactorily.

Service cost: €249

Beware, stay away from Movinga! I've never had such a chaotic move before. Three tours with too small rental vans from Hertz (which are by no means adequate moving vans!) Were not enough for the subcontractor to transport everything that was correctly specified. No recalls, no crisis management on the part of Movinga.
66 Damage to removal goods.
The form for the damage report was only sent out to Movinga 4 hours before the deadline - so that as a customer I can no longer manage to report on time. In the meantime I assume that this is intentional, because Movinga only gives me 50 € goodwill, although almost all of the furniture is badly scratched.
I have now called on a lawyer, Movinga does not see her as being in the right.
A rip-off company who don't care about their customers.
Subcontractors are never a local moving company, but rather a few guys with no brains, tools, blankets or lashing straps who team up to earn a few euros.
Careful!
It is also interesting that Movinga cannot be rated on their Facebook page! Every fair company (banks, shops and much more) is more open and transparent.

Service cost: €907

We emailed Movinga on December 13th, 2015, asking for the following
Kitchen disassembly in Saarbrücken and transport and assembly of the kitchen 5 km further in Saarbrücken. The order was clearly communicated, especially since Mr. Kühne received a call on December 14, 2015 and we again discussed the order in detail by phone.
On December 14th, 2015 after the phone call, we received the order confirmation for € 570, execution on December 21st, 2015 at 8:30 a.m. with the note please be on time.
On December 21, 2015 at 8:35 a.m. the shipping company called us and informed us that one of the trucks broke down and would not come until 10:00 a.m. Since I and the former kitchen owner had taken half a day off, it wasn't good.
The bad news, however, was that the shipping company didn't know anything about kitchen dismantling and assembly, only the transport.
However, a transport of just one van full cannot cost 570 €.
Then we called Movinga, and this complained that it was only the transport stored in the system, but they tried to clarify the matter immediately and called us back. At 12:30 the shipping company came and told me that they would now quickly dismantle, transport and assemble the kitchen, but this was associated with additional costs totaling 750 €. However, I did not agree with that. I called Movinga again because I haven't received a call back. They are still working on it. At 2:00 p.m. Movinga called with the confirmation that it was all a mistake. The shipping company carries out the order as discussed at the beginning for € 570.
Until 00:30 the gentlemen were busy with the kitchen and still not finished. The work was unprofessional and they had no experience with kitchen assembly. We stopped when we started to hang up the wall cabinets without dowels on the grounds that we didn't have any with us and the simple screws would withstand that. Worktop was also damaged, the strips did not fit, etc.
The next day all this complained to Movinga and an email came in that we had only commissioned the transport, they still claim this to this day.
Move away from the company Movinga
Dubious
Dishonest
Unprofessional
Moving is stressful but moving a lot more.

Service cost: €570

I used the moving service from Movinga last Saturday. Actually it was done by another moving company, but it's not a problem for me. I was very impressed by the moving workers. They were on time, efficient and very nice.

But, there is a huge 'BUT'. It's about the company ' Movinga'. When I asked for the price, I told them both appartments have two levels, and in the offer, there is also written with ' Duplex Appartement '. But now they try to charge me for extra price because in the confirmation was only written ' one Etage ' . I called the customer service, the man is really rude. He told me he confirmed that I have to pay extra 260€ and didn't want to discuss it again. When I asked to talk to with his colleague, who gave me the price before, he refused and hung up on me!!

On their offer, it says the price is all inclusive, but now they said they didn't charge me for the extra Etage. I was warned that the company would charge extra, but I didn't believe it. Now I would like to warn you, it is TRUE. Be careful with this company!!

Service cost: €628

First of all: if you want to move over a long distance, you should definitely read this! I moved from a small town near Koblenz to Offenburg on April 22nd, 2016 (300 km away). Before that, I received offers from many moving companies. Movinga was one of the cheapest. After many positive and some bad reviews were to be read on the evaluation pages, I was a little undecided and asked Movinga about it by phone. I was assured that something can always go wrong at a company that operates throughout Germany. The telephone processing went so well that I was convinced that it would work. Before the day of the move, various agreements were made, my moving goods list was agreed together several times. Regarding the negative reviews, I made sure by phone twice in advance that the reliability really fits. The day before the move, I was confirmed by phone that the moving truck will be in front of the front door between 7:00 and 8:00.
On the day of the move, nobody was to be seen until 8:00 a.m. After a phone call (call back at 8.30 a.m.) I was told that it was 11.00 a.m. At 11.15 a.m. a 3.5 t small truck (at least a 7.5 t was promised) with a Polish license plate drove up. Instead of the 4 moving helpers (confirmed by phone) came a poor German speaking Pole and an English speaking African. Both were very nice, but the language barrier was a real handicap. In the first conversation by telephone, after reading the reviews that someone had already had this problem, I addressed exactly this topic. I was assured that one of the removal specialists would definitely speak perfect German. Ultimately, at 4.30 p.m. (we wanted to have unpacked at the destination for a long time), the two men managed to play Tetris with my furniture until everything was somehow stowed away. The truck was completely overloaded and when we asked the contact mobile number at 9 p.m. where the truck was, we had to find out that it had broken down and would not come until the next day. In the meantime it was dark anyway - so it wouldn't have been any longer. After I hadn't heard anything at 8 a.m. the next morning, I called Movinga and threatened the police so that I could find out where my belongings are. At 8:30 am it was said "the truck will be there in an hour". At 11.00 a.m. the truck with the blown truck tire turned up. Regarding the damage in the stairwell of the old rented apartment, I am still waiting for a response from Movinga. However, the bill came on time. I can no longer get in touch by phone because suddenly no number works anymore - probably all my phone numbers were put on their blacklist. My conclusion - even after all the positive reviews on the Internet: a move over a long distance is not possible satisfactorily at the price offered by Movinga. It may be that things are going well on short trips - but since the orders are awarded to companies, the only thing left for the long distances at a low price is unsatisfactory performance. What a shame - if my questions had been answered truthfully on the phone, I would have known what I was getting into and I would have had the choice of choosing another company at a higher price.

Service cost: €954

Moved from storage into new apartment. The move was well organised, the staff were helpful and practical with advise they provided.

The move itself was very good due to the preparation beforehand. The staff were professional and able to navigate problems with ease.

The way they loaded the truck made unloading very smooth and easy. The staff were able to navigate where our items should go and were helpful in moving an item if there was an issue with miscommunication.

We did not require packaging or dismantling furniture as all of this was already done with our furniture in storage. I do wish we had used movinga for the initial move into storage too. As some of our items would have been handled better and not damaged.

I would not hesitate to recommend movinga for future moves and have already told friends who will be moving in the next few months to use their service.

Service cost: €409

Since I unfortunately had to move at short notice, I was aware that I would have to accept a higher price. The customer service got in touch very quickly and even gave me a small discount and everything seemed very professional from the start.
However, the removal worker or a subcontractor came. The fact that you only get in touch an hour later, that you come an hour later, has already started well.
I don't know where to start .. they didn't have the right tools or enough blankets to protect my furniture. All of my solid wood furniture is scratched, a large mirror broke. And my new mattress was simply placed in the transporter without foil! She's really that dirty - gross. And the worst was ... my moving boxes were placed / stored on the mattress in the new apartment. And when I finally wanted to go to my bed in the evening, I also see why these were stored on it. The mattress is smeared with blood !! And the movers didn't point this out to me !!
In all honesty, this move wasn't worth a penny and I've never seen anything so unprofessional!

Service cost: €559

The entire removal goods could not be loaded on the move from Lübeck to the north, because a truck that was too small for a 47sqm apartment was sent by a contracted shipping company. A 47sqm has a volume of 23-24 cubic meters and not 16-18 cubic meters. When the move was requested by telephone, no relocation list was created, the only question asked was the size of the apartment. An order confirmation was never sent to me. On the contrary, I had to call for everything. The time was shifted 3 times so that loading took place after 3 p.m. Since it was about 380km from the loading to the final loading location, unloading began around 9.45 p.m. The relocation helpers were reduced from 3 for loading to 2 for unloading. The moving helpers just wanted to finish work and everything happened quickly. It turned out that my move was the 2nd of that day. The removal goods were damaged everywhere and some things were lost. Movinga does not want to know anything about damage regulation although my removal goods are insured with Movinga. So far, endless correspondence with incompetent staff. Each time a new employee would like to have photos that I have already sent x times. Apparently one has to assume that it is only a delaying tactic. I had to have the unloaded removal goods transported from Lübeck to the north on my own account. Again, no compensation from Movinga or an opinion from Movinga. Here Movinga did not fulfill its mandate 100%. It can never be worse. I have never seen a move like this, not once from Spain to Germany.

Service cost: €739

We moved from Cologne to Schortens, I'm shocked, speechless and very angry. Almost no piece of furniture heals. Everything was simply thrown on top of each other, nothing was attached or covered. The helpers (Romanians, not a word German) trampled on the furniture in the truck (that was awesome), as if they were transporting dirt. It was new, high-quality furniture from NOLTE, ALNO, rufBett, Musterring, etc. The move was a horror and when the truck was fully loaded after 9 hours ... you wanted 900 euros more money than was negotiated because I had the furniture should specify. Otherwise you didn't want to drive off. I had to pay the driver 300 euros on arrival. That is totally dubious. Please don't do this to yourself. These providers really have no idea about moving. This is a rip off. And you don't have any furniture either. This is not a moving company, that's what I call junk disposal. They are confusing something. I'm going to sue this moving company and have my furniture replaced. I will never forget that. Will inform Stern TV. I had so many good offers and unfortunately I just decided on this company. Annoying!

That doesn't work at all .. I even phoned the little hotel during the move, they weren't interested at all, they just wanted more money ..

Service cost: €1209

Dear Sir or Madam,

You can find the necessary information in the attached PDF.
I am very happy to respond to the e-mail dated May 2nd as follows:

Dear Mr. Knutzen,

First of all, I would like to express my thanks for your personal, instead of a general response from your customer service, which - as you have rightly already stated - would not have responded adequately to the memorable situation that happened to me and described to you.

You promise in your email that you will immediately examine the matter. In addition, you had given the promise to have a final e-mail sent to me by the billing office on the same day, but this has been a long time coming since May 2nd, i.e. for more than just a week.

As a result, I see no way of accepting your thoroughly committed offer, which you tried to convey to me as follows:
"And one more thing: If you do want to move, please contact me directly. Maybe we can win your trust" on the job "again. I would be very happy!"

With that in mind, I now consider the matter to be settled for me, but I wonder very seriously how many of your "customers" were unable to get through to you to be given similar nice promises and possibly similar dubious bills for fear of reprisals Even so, a sub-topic can certainly grow with the help of well-functioning algorithms that can ultimately be held liable, as I suspect.

Sincerely,
Mario Trutschel.

Service cost: €1038

My move from Aachen to Hamburg !!
Advice-Was advised very well by a competent team, accepted all my extra requests without any problems
Punctuality - goods were 30 minutes late due to traffic jams.
Packing up - guys were highly motivated and packed everything very carefully even though my apartment is not very spacious.
Dismantling - very good, fast and professional. I was very impressed that nothing would be damaged. The guys did a great job and were always very professional.
Loading - very good transport and unloading - everything went smoothly, everything brought me to my new apartment undamaged.
The guys were quick and uncomplicated and safely charged everything without complaining, stowed it and unloaded it. I'm really impressed by their performance.
Gladly again!!

Service cost: €1782

Our move was planned for May 22nd, 2016. In advance, everything was arranged by telephone with Movinga, and I actually felt that I was in good hands. The price for moving from Saxony back to my old home (Baltic Sea coast in S.H.) was a strolling 2800 €

During the many phone calls with Movinga, I had explained that I had two large 40 inch TVs, but that the original packaging was no longer available (this will be important later). No problem they said on the phone, they would send me bubble wrap to wrap. This came then, and both TV sets were packed in 25m upholstery film and 10m stretch film each.

Approx. Three weeks before the planned move, the new landlord called me and explained that we could not hand over the apartment until 12 noon. I immediately informed Movinga of this by telephone. OST from Movinga on this "no issue then the boys will have enough break" That will also be important later!

Almost a week before the move, the trouble started .. I got an email from Movinga, in which I was informed that the no-parking zone I wanted had not been approved by the local authorities at the new place of residence, and I now watch should where the truck could park!

So I called the regulatory office myself to ask why this was not approved. The answer I received was that there was NO request about a no-parking zone, and that such a thing would of course have been approved without further ado, had they known about it ..
showed) was relevant places
Ok, the day of the move came, and the moving company (somewhere in the Saxony region) was relatively punctual. Then the first problems. Although I explained to Movinga that there was space for a lift, Movinga did NOT inform the moving people about this, or on the papers (which I did not check. The running meters from the road to the truck were also missing. The three men were only on the complain about Movinga .. I suspected bad things, but more on that later.

After the lift was set up, things started quickly. One of the men had a hand truck with him to bring the boxes (almost 40 pieces) from one of the children's rooms to the living room. I had made the extra effort to put the heavy boxes down and the light boxes up. In addition, all boxes with glass or fragile contents have corresponding red "Caution Glass" stickers.

This didn't stop people from throwing the boxes on top of each other (glass down, books up)
Then the first "mishap" Two other colleagues wanted to go into the living room with a cupboard and had to turn around. One of the men hit the boxes piled high. As with dominoes, the rows of cardboard fell over and damaged one of our son's big toy trucks standing in the corner. The truck was then loaded very "quickly", according to the motto "nothing happened" .. But my wife saw it.

Incidentally, one of the men was still busy keeping a damage report for all damage that was already there to furniture etc. (will be very important).

The (still) good mood up until then turned when I asked casually whether they knew that the unloading in the new apartment could only start from 12 noon.

NO you don't know and I was asked if I was joking. I wasn't joking and there was a lot of talking on the phone. Movinga had probably failed to inform the moving company about this. As a customer, I can't do anything for that. The men were really pissed off afterwards, because they had another move to do on the following day, and you would have to drive back to Saxony from the coast (strolling 700 KM) ..

When I was absent for a moment to get our daughter out of daycare, my wife was presented with the previous damage report for signature. It was read through and signed. Strangely enough, we didn't get a copy, and in the hustle and bustle, people neglected to take a photo of the protocol with the cell phone. IMPORTANT !!

Then the day came when the new apartment should be taken over. The people were on site on time and quickly started unloading. What only surprised me a little was that they more or less "threw" our furniture and cardboard into the apartment. There was a really bad mood. I then asked several times to be a little more careful. But that was just ignored. The crowning glory was that our son's damaged truck was placed with the broken side on top of a stack of cardboard, and several cardboard boxes with glass were stacked on top of each other, and an extremely heavy cardboard box was "popped" on top with my tools. Then my collar burst, but that didn't matter.

I had to sign a form again, no copy here either. Now one would think that this is over .. No, because now the trouble with Movinga really started.

The next day, I wanted to switch our fridge / freezer combo back on, but was surprised that the compressor was making strange noises. The refrigerant line had broken close to the compressor and there was no longer any refrigerant. I immediately reported the damage to Movinga by phone (on a Saturday). The next day, I wanted to set up my PC again, so I unpacked one of the 40 inch TV sets, which I also use as a monitor. I had to find out that this was also damaged during the move. There was a 10 cm circular hole in the screen. And the broken pieces were only held by the foil (the other much more expensive TV that was packed in the same way, remained intact). I then reported this damage by phone (on Sunday).

Since we didn't have the internet yet, I had to do everything with my smartphone. Invoices were asked for the damaged equipment and I had to fill out a damage report. I was promised quick help!

Approx. Two weeks after the move, I got an email telling me that the damage would not be covered because I had signed the preliminary damage report. This was then sent to us as a copy by mail.

My wife had read through the protocol and signed it, but the protocol was changed afterwards, or something was written about it.

The moving company has complained on the protocol that allegedly ALL furniture and devices were more or less damaged, and the "move" was therefore declared as a DEPLOYMENT, and there would be NO LIABILITY for it or no later complaint would be possible!

1. Our furniture is certainly no longer the latest, and we also have two small children, where one or the other suffers.

2. Even if ALL of the furniture had really been broken, one of the moving companies is **. They are paid to bring the goods from A to B ..

I then complained massively to Movinga by telephone and in writing. Also about the subsequent change to the protocol. I was promised to look at everything again. A few days later I got a call from the claims department, they would offer 400 € out of "goodwill", since the two devices were already four and seven years old. I accepted the offer. It was on April 13th, 2016

Today is June 4th, 2016 and I still haven't received any money! But many excuses and excuses. Sometimes employees are supposed to be sick, or you have so much to do in the claims department because you have "grown" so quickly ..

With such moving companies, I am not in the least surprised that the claims department has so much to do .. I'll wait until Wednesday next week, then my lawyer should deal with it!

Conclusion: Never again Movinga!

Service cost: €2800

MOVINGA drives across the country with underpaid subcontractors.

We moved with a 2 person household from southern Germany to northern Germany, over a distance of approx. 600 km.

In terms of sales, everything went well in advance. That is probably the only and last strength of the Berlin exploiting squad.

On the day of the move, 2 "hairdressers" came to us to carry out the move. It would have been better if they had sent them away straight away. It took them more than 10 hours to transport them to the truck - a little more than 5m from the front door to the tail lift.

In between, one of the two fell asleep on our couch. The other guy was getting cigarettes.

The result: After more than 2.5 months, our invoice was not adjusted (missing boxes, moving goods were left behind, etc.), nor was the damage to our valuable furniture settled.

We are usually not fussy. If something breaks, it has to be repaired. But this start-up is not able to do that ..

Is it because the two captains have already left the sinking ship ..?

The whole story in the attachment (pdf)

FINGER OFF NOW!

Service cost: €1650

Unfortunately, you can only enter given cities here !!

On January 31, 2017 I moved from Hennstedt to Cadenberge. I looked for my moving company via Umzüge24. Unfortunately, the choice fell on Movinga.
The move was supposed to start between 7:00 a.m. and 9:00 a.m., at 10:20 a.m. the company finally arrived.
Also with a truck that is much too small. Had announced in advance that a single 7.5T would not be enough, a trailer would have to come along.
The company took a quick look around and said it would fit "thick" in there!
They started to load the things exactly according to my moving list, which I had never experienced before.
At the end I was standing there with a lot of my things that no longer fit on the truck. I also had more moving boxes than apparently stated because I 1. started with larger boxes and didn't fill the boxes so full so that they weren't so heavy. That was my disadvantage !.
So we had to rent a van the next day and pick up the rest ourselves, which cost € 200.
On top of everything else, I was robbed by the moving company! After this was gone, I noticed that 2 large case full of new screws was gone!
In addition, my television, which I had packed very carefully, was very badly scratched and the insurance does not want to pay the damage because I packed it myself and did not report the damage within a day. For me, after such a chaotic move, it is not important to unpack a television first!
The company doesn't want to know anything about the theft, no apology or anything.
Really poor .. For me there will never be Movinga again !!

Service cost: €2

Since I found out about moving companies on the Internet, I quickly came across Movinga! At first glance everything made a good impression. At the time, the ratings didn't look too bad. So just send out a request and when the answer came the offer was tempting! I had to seek help with this, so I took the offer! After some arrangements with Movinga, the day of the move was getting closer. When the time came, the men from the moving company were at the door punctually in the morning. After a brief consultation, we got down to work and loaded everything into the two vans. I've already liked the fact that people didn't assume that one van would be enough for all of my furniture. So the whole thing took its course until my apartment was completely empty. After everything was checked again there, we made our way to Hamburg! I was the first to get there and had to wait for the transporter, not long, but I took the same route and had no problems driving, so I couldn't quite understand it. However, when everyone found the new apartment, work continued immediately. The time from the delay was recovered, so I can't complain. I only have something to complain about when loading my sofa. As you can see in the picture, the sofa is mainly white. However, this was not really taken care of, which is why I noticed a few unsightly stains on the sofa. I then reported the whole thing to Movinga, who were really accommodating. There was a discount based on the price of the sofa and the pollution. I will deduct a star for it, because you could have worked more professionally from the start, but towards the end I was met.
Overall, I can really only recommend Movinga. Movinga cannot do anything directly for the transport conditions of the furniture and I was later assured that they would deal with the moving company again. Insight was shown and customer service was professional. I can only praise the other way of working. All arrangements were made in advance and the process was as stress-free for me as no other move before. I would also have liked to have given 4 1/2 stars if that had been possible.

Service cost: €1650

The preparation of the offer went quickly and was very pleasant thanks to the nice contact. They were able to help me at short notice and confirmed to me on August 3rd, 2017.
In advance, I agreed that only the desk from my office would have to be dismantled and reassembled. The heavy cupboards shouldn't be an issue. I had dismantled the doors the night before.
The forwarding agent arrived on Friday almost as announced (7 am-9am) at 9:20 am. Communication was very difficult because none of the three movers spoke German and only one spoke broken English. Ultimately, you said that the cabinets also had to be dismantled. They said that time was very tight because they have a follow-up order and that they could no longer assemble the cabinets in the new apartment.
So we drove to the new address here, too. You pointed out that the time was very tight. They announced that they could no longer assemble the desk and announced that they would forego a recalculation / notification of the cabinets to be dismantled.
They also pointed out a broken part to me, which would not have been a thing (part of a panel from the desk, which is not necessary). Then you were already gone.
You left the furniture in the protective film. I didn't get around to removing the film and assembling the furniture until Sunday. Then came the disillusionment. The desk consists of a boiling board and desk top. Ultimately, they just dismantled the feet of the plate. The table top was attached to the sideboard with a wood screw. This was simply torn out - so that the plate can no longer be installed correctly. The sideboard also had a number of quirks. In my opinion, parts are still missing, so that the desk top cannot be fixed properly.
The desk is now quirks and the desk top is unstable - unusable for me.
I made a notification by telephone on Monday, August 7th, 2017. I was told to write an email and take pictures. I confirmed, but said I won't get to it as I was on my way.
On August 14th, 2017 I wrote the mail and added corresponding pictures. On August 15th, 2017 I received a claim form. A few hours later the rejection of the damage because I reported in writing two days too late. Reference was made to HGB, Part B VIII Damage Notice, Sections 438, 451 f HGB and the AGB‘s and that was it.
I know that it was probably my fault not to have found out about deadlines etc. For me the move was between the door and the hinge and unfortunately I didn't have the time to read through the terms and conditions etc. or I just didn't take the time. I think you neglect this too quickly / too easily. However, my phone call could have pointed out to me that there were deadlines - especially since they should know that there are moves where the person moving is easily stressed.

Service cost: €649

Referenznummer J8E8KE / 11.12.2015
1.459,00 €
To my opinion it is pure fraud.
They took prepayment and didn't perform moving.
Didn't refund us.
On the fixed day nobody came. It was almost impossible to reach managers of Movinga via e-mail or telephone. Once we reached them they were very nice and promised to solve the problem. But didn't.
During two days we were urgently searching anyone to make the moving. At least found a small track and made a two-times moving.
Now they even stopped answering any e-mails.

Service cost: €1459

After submitting our details through a website, we were contacted by Movinga, and several other companies. Movinga was the only company that kept the details of the move accurate and up to date, and even though slightly more expensive, I felt reassured by this attention to detail.
On moving day, the subcontractors arrived punctually, and loaded the truck with surprising speed and efficiency. They were friendly and helpful, offering more than required by contract. They gave us a of arrival in our destination, and they were pretty accurate with that too. The unpacking went very quickly, and they assembled some of our larger cupboards.
All in all, and positive and stress free experience. Thank you!

Service cost: €2079

This company only issued an invoice without making the move.
Complaints on their hotline ended in answering machines, with unpleasant staff who suddenly interrupted the line or played noise, e-mails were not answered, there was also no confirmation of receipt.
Presumably this company is on the verge of bankruptcy? Or has she really had a malfunctioning technical system for over a month ??

These lines are only created after I have given the company a deadline - even if not by registered mail - simply to apologize or, if necessary, to renew the offer revised.

The impression that a customer is being deliberately retired with whom one has negotiated conditions that one no longer wants to keep is at least conceivable.

Service to see black.

Service cost: €99999

Hello #Movinga, can you please explain to me why you didn't send me feedback on my emails to your account manager for 4 weeks, then after a short contact you start ignoring me again? Why did you try to charge my Creditcard for a canceled contract? Why do you ignore all my contact requests to your account manager and all stated service contact channels? This is how you do business? You leave me behind, ignore me for weeks and then try to charge me? This is a shame. I want you finally get back to my at least 8 contact requests of the last 10 days. Possible or you just ask for payment and continue your ignorance? Thanks, Mark Fandre.

Service cost: €1200